Last updated September 27, 2021

Nstory Pte. Ltd. ("we", "our" or "Nstory", “NEON”) is committed to protecting the privacy of all visitors who access our website or NEON services through any mobile application (together, "Website"). Please read the following privacy policy which explains how we use and protect your information. While visiting our website, registering or placing orders, you agree to this privacy polic

PERSONAL DATA COLLECTION

When you visit the Website or make an order through the NEON, we may collect from you include your name and identification information such as your contact information such as your address, email address or telephone number, date of birth and financial information such as credit card numbers, debit card numbers or bank account information. Other terms used in this Notice shall have the meanings given to them in the PDPA (where the context so permits).
We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).

USE AND DISCLOSURE OF PERSONAL DATA

Your information will enable us to provide you with access to the relevant parts of the Website and to supply the services you have requested. It will also enable us to bill you and to contact you were necessary concerning our services. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business, for any other purpose whether statistical or analytical and to help us prevent fraud. Where appropriate, now and in the future you may have the ability to express your preferences around the use of your data as set out in this privacy policy and this may be exercised though your chosen method of using our services, for example mobile, mobile applications or any representation of our Website.
We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services.
You agree that we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing and we may contact you to do so by post, telephone, mobile messaging (e.g. SMS, MMS etc.) as well as by e-mail. Where you have chosen at a device level to begin or continue receiving push notifications from us, we may send you push notifications relating to the services that you have requested from us and information about our services and offers. You can choose to stop receiving marketing push notifications from us at any time by changing your preferences on your mobile device or by contacting us (see Contact).
Third parties process information such as credit card payments and provide support services related to payments for us. Third parties also help us analyse the information we collect so that we can administer, support, improve and develop our business and services to you. In addition, we may need to provide your information to any restaurants ("Partner Restaurants") that you have placed your order with. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. You agree that we may allow carefully selected third parties, including marketing and advertising companies, our affiliates and associates, to contact you occasionally about services that may be of interest to you. They may contact you by telephone, SMS as well as by e-mail.

PROTECTION OF PERSONAL DATA

We take steps to protect your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis.
You should be aware, Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website. we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

ACCURACY OF PERSONAL DATA

We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us.

RETENTION OF PERSONAL DATA

We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

COOKIES

In order to make the visit of our website/app attractive and to enable the use of certain functions, we use so-called cookies on various pages. We use cookies and other similar technologies to allow out website to work, to analyse and improve it, to personalize tour experience and to show you relevant advertising. Without cookies most websites wouldn’t work, that include NEON. The cookies necessary for NEON to work allow us to add items to your basket and create an order. Our payment provider Stripe also uses cookies which are necessary to remember your card details and process your payments, without storing your card details on NEON’s system. Failure to accept cookies may limit the functionality of our website/app.

CHANGES TO OUR PRIVACY POLICY

We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.

CONTACT

All comments, queries and requests relating to our use of your information are welcomed. please contact us at:
adm@nstory.me
#13-04 Eon Shenton, 70 Shenton Way, Singapore079118